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For Malaysian customers,
  1. Item/s will be sent via Pgeon, DHL or Flash Express (basic insurance and tracking included).
  2. Product/s will be dispatched on weekdays only. Delivery time is between 1-5 business days (for West Malaysia) or 7-10 business days (for East Malaysia) for payment made before 10am on working days.
  3. For payment via cheque deposit or cash deposit / online bank transfer from other banking institutions (i.e. Hong Leong bank etc), please allow for 1-3 days for payment to clear before item is mailed out.

For International / non-Malaysian customers,

  1. We ship WORLDWIDE - including United States, Canada, United Kingdom, Europe, Asia and South East Asia (Brunei, Singapore, Indonesia, Thailand etc).
  2. Postage cost will be calculated by weight of item/s when you checkout.
  3. Delivery will be via registered airmail with tracking (Posdaftar International) or express mail (TNT / Aramex / DHL). Delivery will take between 3 to 15 business days for parcel to arrive to destination country depending on your postage method (tracking number included).
  4. For any questions, please do not hesitate to contact us via email at kipling.malaysia@gmail.com or SMS/Whatsapp Rina on +6018-2792389.
IMPORTANT: We are not responsible for customs charges / import duties levied once parcel arrives in destination country.