Postage and Delivery

For Malaysian customers,
  • Postage is FREE anywhere in Malaysia and item/s will be sent via Poslaju Malaysia (tracking included).
  • Product/s will be dispatched every weekdays (Monday - Friday). Please kindly make payment by 12pm on these days to ensure your item is dispatched on time.
  • For payment via cheque deposit or cash deposit / online bank transfer from other banking institutions (i.e. Hong Leong bank etc), please allow for 1-3 days for payment to clear before item is mailed out.
  • Should you wish to FULLY insure your items (up to RM3000 insured value), please opt for PosDaftar Malaysia (registered mail with tracking) instead. Please also note that PosDaftar Malaysia will take an additional 2-5 business days for items to be delivered and only applies to item/s with a total value of RM200 and above.

For International / non-Malaysian customers,
  • Postage cost will be calculated by weight of item/s when you checkout.
  • Delivery will be via registered airmail with tracking (Posdaftar International) or express mail (EMS). Delivery will take between 3 to 15 business days for parcel to arrive to destination country depending on your postage method (tracking number will be provided on your order once item is posted).
  • For any questions, please do not hesitate to contact us via email at kipling.malaysia@gmail.com or SMS/Whatsapp Rina on +6018-2792389.

IMPORTANT: We are not responsible for customs charges in your country.